Satisfaction Policy

At Hprint, we are committed to providing you with high-quality printer ink cartridges and exceptional customer service. We understand that sometimes things may not go as planned, and that’s why we offer a comprehensive Satisfaction Policy.

Returns and Exchanges

We offer a 15-day return policy on all unopened and unused ink cartridges. If you are not satisfied with your purchase for any reason, you can return it for a full refund or exchange (excluding original and return shipping costs).

Initiating a Return or Exchange

To initiate a return or exchange, please contact our customer service team:
Email: [email protected]
Phone: +91 88268 09397 / +44 020 555 6426

Conditions for Returns and Exchanges

To ensure a smooth return process, please note the following conditions:
  • Items must be returned in their original packaging and in unused condition.
  • We cannot accept returns on opened or used ink cartridges.
  • All returns must be accompanied by a copy of your original receipt or packing slip.

Refunds

Once we receive your returned item and verify that it meets the conditions outlined above, we will issue a full refund for the purchase price (excluding original and return shipping costs) to your original payment method within 7 business days.

Defective or Damaged Products

If you receive a defective or damaged product, please contact our customer service team immediately. We will work with you to resolve the issue, which may include a replacement product, a full refund, or store credit.

Satisfaction Guarantee

We are confident that you will be satisfied with your purchase from Hprint. However, if you are not completely satisfied, please contact us and we will do our best to resolve the issue.

Contact Us

If you have any questions about our Satisfaction Policy, please contact us:
Email: [email protected]
Phone: +91 88268 09397 / +44 020 555 6426
Address: 25 Between Peepal Wala Chowk, Budhram Marg, Dallupura, Delhi – 110096
We appreciate your business and want to ensure that you have a positive shopping experience with Hprint.
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