At Hprint, we strive to provide the highest quality products and exceptional customer service. If for any reason you’re not satisfied with your purchase, we offer a hassle-free return policy.
Return Window
You have 7 days from the date of delivery to return your unopened and unused ink cartridges for a full refund.
Eligible Items for Return
We accept returns on:
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Unopened and unused ink cartridges in their original packaging.
We cannot accept returns on:
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Opened, used, or damaged ink cartridges.
How to Initiate a Return
To initiate a return:
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Contact our Customer Service team via email at [email protected] or phone at +91 88268 09397 / +44 020 555 6426.
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Provide your order number and the specific ink cartridges you wish to return.
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Our Customer Service team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your items.
Return Shipping
You are responsible for the cost of return shipping. We recommend using a tracked shipping service for your returned items. Please keep your return receipt for your records.
Refunds
Once we receive your returned item(s) and verify that they meet the conditions outlined above, we will issue a full refund for the purchase price (excluding original and return shipping costs) to your original payment method within 7 business days. You will receive a confirmation email once your refund is processed.
Important Notes
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All returns must be accompanied by a copy of your original receipt or packing slip.
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We reserve the right to deny returns that do not meet our return policy guidelines.
Defective or Damaged Products
If you receive a defective or damaged product, please contact our Customer Service team immediately. We will work with you to resolve the issue, which may include a replacement product, a full refund, or store credit.
Contact Us
If you have any questions about our Return Policy, please contact us:
Email: [email protected]
Phone: +91 88268 09397 / +44 020 555 6426
Address: 25 Between Peepal Wala Chowk, Budhram Marg, Dallupura, Delhi – 110096
Phone: +91 88268 09397 / +44 020 555 6426
Address: 25 Between Peepal Wala Chowk, Budhram Marg, Dallupura, Delhi – 110096
We appreciate your business and want to ensure a smooth return process if needed.